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If you would like to learn more about your rights, who supports them, and what to do when they’re not respected, just send in your question using the form below and we’ll get back to you shortly.

Note: The Merchant Bill of Rights promotes fair credit, debit and prepaid card processing practices on behalf of owners of small and mid-sized businesses. However, we cannot provide specific advice or guidance on legal or contractual issues involving merchants, their customers, their processors or other parties.


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Merchant Bill of Rights

In addition to the Sales Professional Bill of Rights, Heartland established a Merchant Bill of Rights for business owners to promote fairness and transparency in credit, debit and prepaid card processing.